It's a familiar moment for anyone who's driven for long enough. You shut the car door, hear the satisfying thunk, and a half-second later realise something's not right. Maybe you can see your keys glinting on the front seat. Maybe they're in the boot, behind shopping bags. Maybe they're still in the ignition.
If that's where you are right now — keys locked inside, you outside — take a breath. You're not stuck. You're not in trouble. The vast majority of UK drivers will be back in their car within 30-60 minutes once they make the right phone call. This guide explains exactly what to do, in the order you should do it.
If you're somewhere unsafe — busy road, dark car park, or with a child or pet stuck inside — skip straight to "When You Need to Call Right Now".
The instinct after locking yourself out is to immediately try doing something. Wiggle the handle. Push the window. Hunt around online for "how to break into your car." Almost all of it makes the situation worse.
Modern UK cars have deadlock systems that engage as soon as the doors lock. These deadlocks make it physically impossible to open the door from the outside — even by smashing a window — without a key or proper unlocking equipment. They also resist most DIY methods, including:
If you damage the car trying to break in, you'll pay for repairs and still need a locksmith. It's the worst of both situations.
The single best thing you can do in the first 60 seconds is take a breath, step back, and read the rest of this guide.
Before assuming you're locked out, physically check every door. In a stressful moment, it's surprisingly common to find one door — usually the back passenger side — was never locked. Many central-locking systems have small quirks: if you locked from the driver's side handle while a back door was open, the back door won't engage.
Check in this order:
About 1 in 6 "I'm locked out" calls we attend turn out to have an unlocked door the customer didn't try. Save yourself a call-out — check thoroughly first.
Spare keys exist for moments like this. Common places to find one:
If your spare is at home and someone can bring it within an hour, that's almost always faster and cheaper than a locksmith call-out. Wait it out, stay with the car, get them to bring it.
If no spare exists or it's not retrievable — proceed to Step 3.
You have three real options. Here's how to choose:
Option A — Mobile auto locksmith (recommended in most cases)
Option B — Roadside recovery (RAC, AA, Green Flag)
Option C — Wait it out
Avoid:
In some situations, waiting isn't an option. Call immediately if:
For all of these, the answer is "call a mobile auto locksmith now and tell them the urgency." A reputable service will prioritise you ahead of routine jobs.
Whoever you call — Royale Car Keys, RAC, anyone — they'll need to verify you own the car before unlocking it. This protects you against theft and is non-negotiable.
Have ready:
Stay with the car until they arrive. Don't wander off, even briefly — they need you present to verify identity.
We're a mobile auto locksmith service covering Greater London, Kent, Essex, Surrey, and Sussex. We attend roughly 30-50 lockout calls every month, including:
Our technicians use non-destructive entry methods — your locks, paintwork, and weather seals stay intact. Most jobs take 30-60 minutes from your call to driving away.
Typical pricing for emergency lockouts starts from £79, depending on vehicle and location. For full pricing details across Greater London, Essex, Kent, Surrey and Sussex, see our prices page.
If you're in our service area right now and locked out, call 07777 676261. We're available 24 hours a day, 7 days a week.
After a lockout, drivers always say "this won't happen again." It usually does. Here's how to actually prevent the next one:
Will the AA or RAC unlock my car? Usually yes, if you're a member. They typically arrive in 30-90 minutes and unlock standard cars. They may not handle all modern keyless or transponder systems — if they can't, they'll often tow the car to a workshop. Worth confirming on the phone before they're dispatched.
Can I get into my car with a phone app? Some newer cars (Tesla, certain BMWs, Mercedes Me, Volvo, etc.) allow remote unlocking via an app — if you have it set up, the app, internet connection, and a charged phone. Check this before calling anyone.
My keys are in the ignition with the engine running. What now? Call a mobile locksmith immediately. This is one of the situations where "wait it out" isn't an option — the engine running, fuel burning, and a heated interior creates real risks if it's a hot day or the car is in an enclosed space.
A locksmith said they'd "drill the lock" — is that normal? For modern cars, drilling should be a last resort, not a first step. A reputable mobile auto locksmith will use non-destructive entry methods first. If the first thing they suggest is drilling, get a second opinion.
What if I call a locksmith and the door turns out to have been unlocked? Most reputable services charge a small call-out fee for false alarms (typically £30-£50). Worth checking beforehand.
If you're locked out anywhere in our service area — Greater London, Kent, Essex, Surrey, or Sussex — call 07777 676261 or message us on WhatsApp.
For non-urgent advice or to order a spare key, use our contact form.
Stay with your car. Take a breath. Help is closer than you think.