Privacy Policy

Royal Car Keys

Last updated: 31.01.2026

Royal Car Keys (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services, in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Royal Car Keys is a mobile auto locksmith and vehicle security service operating across Greater London, Essex, Kent, Surrey, and Sussex.

2. Information We Collect

We may collect and process the following information:

• Name
• Phone number
• Email address
• Vehicle details (make, model, year, issue description)
• Location details for service provision
• Website usage data (via cookies)

3. How We Use Your Information

We use your personal data to:

• Provide auto locksmith and vehicle security services
• Respond to enquiries and emergency requests
• Arrange appointments and call-outs
• Process payments and invoices
• Improve our website and services
• Comply with legal and regulatory obligations

We only collect data that is necessary for legitimate business purposes.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity (to deliver requested services)
• Legitimate interests (customer service, fraud prevention)
• Legal obligations
• Consent (where required)

5. Data Sharing

We do not sell your personal data.

Your data may be shared only with:

• Payment processors
• IT and website service providers
• Legal or regulatory authorities when required by law

All third parties are required to handle your data securely.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Data is stored securely and retained only for as long as necessary.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us via the website.

8. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact Royal Car Keys via our website contact form.